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If you have questions about the MortgageServ System, please use the following phone numbers.


Field Assistance Desk 314-457-5200

Customer Service Telephones 1-800-414-1226

Collections 1-800-793-8861


If you would like to submit comments or questions, please send an email to Field Support.  (Field Office Use Only)

Field Offices inquiring about issues related to the Credit Bureau including changes to recipient credit bureau activity, UniFi Printing or the VPS printing of payment assistance agreements in MortgageServ, should contact the Centralized Help Desk (CHD) at 1-800-457-3642.

Mail Guide for Field Office Use

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